Paula A. Perreira PAPCOM, L.L.C.

Customer service · Process improvement · Change management

Paula A. Perreira

Senior IT Program and Project Manager

I bring 25+ years of experience leading customer-centered enterprise delivery, process improvement, change management, AI adoption, and M&A integration across Fortune 500 companies and public-sector organizations.

  • PMP, PMI-ACP, CSPO, CSM, ITIL4
Portrait of Paula A. Perreira in a tan jacket and patterned scarf.

Signature metrics

25+ years

Leading enterprise technology programs and projects.

$300M+

I led a portfolio of Nationwide Insurance projects representing more than $300 million in project budgets over my tenure.

$9.9M

I led the federally funded Family First Prevention Services Act program at DFPS.

43,000 assets

I led an enterprise deployment supporting 41,000 users across 32 departments, averaging 8,000 assets per month.

Resumes

One core resume, three specialty resumes

Start by reviewing the Enterprise IT Project Management resume for broad program and project leadership. The M&A Integration, AI Program Management, and Process Improvement resumes provide deeper emphasis in those specialties.

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Version 01

Enterprise IT project management resume

Emphasizes full life cycle delivery, PMO practice, risk and dependency management, testing coordination, and phased rollout across government and insurance programs.

Version 02

M&A integration resume

Emphasizes merger and acquisition integration leadership at Nationwide across infrastructure, applications, data, service desk operations, and workforce transition.

Version 03

AI program management resume

Emphasizes AI adoption program work, Center of Excellence content, workforce enablement, and change management alongside enterprise delivery experience.

Version 04

Process improvement resume

Emphasizes process redesign, operational readiness, customer service, change management, training, metrics, and sustainable adoption across enterprise programs.